Course Overview

This CQI & IRCA certified 5-day course is designed to provide delegates with the knowledge and skills required to perform first, second and third-party audits of management systems against ISO 9001:2015, in accordance with ISO 19011.

This course is certified by CQI | IRCA under SEQM Ltd. UK (18202).

Benefits of ISO 9001 Standard

• Increased efficiency of your operations
• Cost savings from reduced rejected product and fewer warranty claims
• Continual improvement of the quality of your products and services
• Increased traceability and accountability throughout your organization
• Enhanced ability to examine how employees work and interact between functions
• Enhanced communication among employees
• Improved customer satisfaction
• Fewer customer audits and surveys
• Improved competitive positioning within your industry
• Increased marketability of your company and its products
• Perceived higher quality
• Recognition by your customers and suppliers that you have a first-class quality management system
• Improved return on assets

ISO 9001 Lead Auditor Course Business Benefits

• The knowledge and skills to effectively audit your management system
• To conduct a risk assessment of the effectiveness and maturity of your management system
• The ability to conduct second party and third party audits of your supply chain.

Learning Objectives

• Understand quality management definitions, concepts, and guidelines
• Understand the purpose of the ISO 9000 series
• Understand the quality management principles
• Understand the requirements of the ISO 9001:2015 standard
• Understand the process approach
• Recognize the role of management
• Recognize the benefits of a quality management system
• Gain an introduction to an implementation model and the process for certifying a quality management system
• Recognize the principles, practices, and types of audits
• Prepare and present effective reports
• Apply ISO 19011 definitions, concepts, and guidelines
• Understand the roles and responsibilities of the auditor
• Conduct all phases of an internal audit (plan, execute, report, record, follow-up, closure)
• Communicate effectively during the audit
• Understand the registration process

Training Approach

Accelerated learning is the most advanced teaching and learning method available today. It’s a total system of enhancing and speeding up both the design and learning process. What makes accelerated learning so effective is that it’s based on the way we naturally learn. It does this by actively involving the whole person, using physical activity, creativity, collaboration among learners, variety that appeals to all learning styles, contextual learning with real-world immersion, the creation of a positive physical, emotional, and social environment and other methods designed to get people deeply involved in their own learning.

Course Evaluation

The delegate is assessed based on participation and performance throughout the duration of the course. This includes all exercises, workshops / role plays, case studies and all other activities during the course. Please note that full attendance is required during the training course.

Course Pre-Requisites

There are no formal pre-requisites for this course as the course includes a foundation on the core requirements of ISO 9001:2015 at the start of the program. However, prior knowledge of the standard and its requirement, foundation course / internal auditor course and internal auditing experience is recommended for this course.

Who should attend

Any individual requiring a working knowledge and understanding of the ISO 9000 series of standards

• Quality professionals / consultants
• Presidents / Vice Presidents / CEOs
• ISO Coordinators / management representatives
• Supplier and Contractor Auditors
• Engineers / technicians
• Documents Controllers
• Internal Auditors
• Supervisors
• Foreman
• Laboratory personnel etc.

Why choose CQI & IRCA

• CQI & IRCA stands for good logic and reason, which it believes is the foundation of good auditing as well as a solid basis for running and administering a certification scheme.
• CQI & IRCA sets high standards so you can be assured of the very best in training and subject matter expertise.
• All CQI & IRCA certified courses undergo rigorous design review and assessment so you can have confidence in the course
• Our learning methods will enable you to apply new knowledge and skills that you can use in your own organisation.
• Our CQI & IRCA approved trainings are taught by competent tutors who use participative training methods to engage delegates.
• CQI & IRCA training is world-famous.; over 60,000 delegates attend CQI & IRCA certified courses each year.
• Association with this prestigious and brand will help you to develop your career and demonstrate your competence as an auditor
• Attending CQI & IRCA course is an essential part of becoming CQI & IRCA certified auditor